CASE STUDIES
BlackBerry solution and BigHand Mobile deliver return on investment and improved client service for Lawrence Graham
LG is a business law firm advising clients around the world. Its clients include multinational corporations from a wide range of industries including international banks, financial institutions and wealthy individuals with global investments. Jason Petrucci, IT Director at Lawrence Graham explains how the deployment of BigHand Mobile (BlackBerry® Edition) to the firm’s 240 lawyers has quickly delivered return on investment and improved client service.

Marshall Dennehey Team Bonding Project Reduces Costs, Cuts Unnecessary Administration and Leads to Happy Employees
By Liz Brown, Director of Information Technology, Marshall, Dennehey, Warner, Coleman & Goggin

Today, our firm, Marshall, Dennehey, Warner, Coleman & Goggin can report a 300% improvement in document turnaround times and a forecasted saving in administrative expenses of $1500 per attorney per year, through use of BigHand Digital Dictation software. When you add the increased mobility for attorneys, and overall popularity with employees, the BigHand project is certainly one of the most successful IT projects of the last 12 months.


Achieving ‘Voice Productivity’ at Whyte Hirschboeck Dudek S.C.
Although Whyte Hirschboeck Dudek S.C. (“WHD”) is based in the Midwest (offices in Milwaukee, Madison, and Manitowoc, WI), the firm’s clients and their business interests extend around the world, challenging the firm to continually create higher standards for client delivery, as a function of increasing staff efficiency, firm collaboration, and enhanced mobility. The firm’s IT group is a 14-member centralized team that is charged with the responsibility of pursuing value-added technology solutions for the staff and its clients. With this overriding mission in mind they began their pursuit of selecting and rolling out a new dictation technology to their staff.

BigHand Digital Dictation project pays off for AKD Prinsen Van Wijmen
In late 2005 AKD Prinsen Van Wijmen, one of the leading law firms in The Netherlands, found their old tape-based dictation system was proving increasingly ineffective and expensive. The tape machines were unreliable, their ‘moving parts’ often broke down during critical work and they were costly to maintain.

Property Technology That Pays Back £1m Over Ten Years
Mike Benton, Finance Director, at Churston Heard explores how the property firm was frustrated by lost or wiped tapes and aging analogue tape machines, then installed BigHand’s digital dictation workflow software across the organisation and made substantial cost savings.

Savings of £400,000 directly attributed to Digital Dictation
Chris Simmons, IT Director at Campbell Hooper, illustrates how their 26 partner commercial law firm based in London, realised huge savings of £400,000 over a 3 year period. Campbell Hooper have directly attributed the savings to the installation of BigHand Digital Dictation software.

Digital Dictation - Extracting Extra Efficiencies for clients
An Australian case study focusing on a BigHand Digital Dictation software installation at Ebsworth & Ebsworth. Work sharing between the Melbourne and Sydney offices, along with quicker document turnaround overall, are just two of the benefits experienced by the law firm.

Return On Investment and Key Technical Considerations
Steve Savage, IT Manager at Gosschalks Solicitors in Hull, gives an overview of his 100 user digital dictation project in March 2004. ROI and key technical issues are specifically identified.

Digital Dictation - How Did We Do Without It?
Charles Christian, award winning IT journalist and industry commentator, visits Wedlake Bell Solicitors in June 2003. He interviews management responsible for technology, human resources, finance and the firm as a whole to assess how digital dictation has effected these areas.

Digital all the way
Chris White, IT Director at Ashurst Morris Crisp, reports on how their 800 user roll out was achieved and lists some of the benefits they have experienced as a result. September 2002.

Dictating the future for law firms
Jan Durant, Head of IT at Lewis Silkin Solicitors, analyses the key issues for management consideration when implementing digital dictation in September 2002

Judge & Priestley achieve major cost savings
An interview with Steve Taylor, Managing Partner, in April 2002. Not only were Judge & Priestley one of the first firms to implement digital dictation technology, they also use an outsourced transcription service to bring typing costs down.

Bentleys discover the digital difference
A report from Bentleys Stokes & Lowless solicitors in January 2002. Bentleys were the first firm in the UK to implement networked dictation workflow.