BIGHAND MOBILE - BLACKBERRY EDITION
BigHand released the world’s first true enterprise digital dictation workflow system for BlackBerry in 2007. After a successful early adoption programme, BigHand builds on this innovation with the latest and best in mobile dictation. BigHand Mobile (BlackBerry® Edition) incorporates the feedback received from BigHand’s early adopter partners, making the creation and submission of BlackBerry dictations smoother, more reliable and more intuitive than ever before.
HOW DOES IT WORK?
BigHand Mobile (BlackBerry Edition) is installed over-the-air onto the BlackBerry. The user records, edits and submits dictations using this intuitive application, which takes advantage of features like the trackball, convenience buttons and touch screen. Dictations are uploaded over the mobile data services channel via the BlackBerry Internet Service or the BlackBerry Enterprise Server. The BlackBerry Gateway component receives the BlackBerry dictations and submits them to the BigHand3 server. The BlackBerry Gateway is hosted on an IIS server: if your firm uses BlackBerry Enterprise Server this IIS server communicates internally with the BlackBerry Gateway; if you use the BlackBerry Internet Service, the IIS server must face the internet and be routable by the BIS provider. BlackBerry dictation submissions are processed by the BigHand server in the same way as dictations submitted by any other means, making them instantly available for transcription.
WHAT IS THE BENEFIT?
If your firm currently uses a dictation system then BigHand Mobile (BlackBerry Edition) enables your mobile users to send instruction and dictation instantly into the office workflow - further enhancing document turnaround times, remote productivity and client service. Additionally your organization will be able to cut down the number of devices professionals carry and cut call costs if you currently use telephony/cell phones for dictation.
If your firm does not currently use a dictation system, but utilizes BlackBerry smartphones, then purchasing BigHand Mobile (BlackBerry Edition) licenses will provide your users with a voice productivity tool that boosts remote efficiency and expedites your document production process.
PROVEN SITES
BigHand is a BlackBerry ISV Alliance Partner. Working in partnership with RIM means our technology operates highly efficiently over the BlackBerry Enterprise Server and BlackBerry Internet Service architectures. BigHand Mobile (BlackBerry Edition) was tested by 20 early adopter firms – unmatched commercial testing when compared with competing products. These competitors have only recently entered the market with first versions of Blackberry Dictation that are being tested at one or two beta sites.
HOW DO I ORDER OR GET MORE INFO?
BigHand Mobile (BlackBerry Edition) is achieved through license activation and installation of the BigHand BlackBerry Gateway, available only from BigHand and its reseller channel worldwide. To request a technical datasheet covering the module (for example, to take advantage of BigHand Mobile-BlackBerry Edition you will need to be running BlackBerry OS version 4.2.1 or above on your device) or to request pricing, please email us by clicking here. You can request a free trial user version of the product by sending your name, firm/organisation, website and email address to: blackberry@bighand.com
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