 |
MID-SIZED FIRMS |
|
|
|
|
| Campbell Hooper |
| IT Director |
Chris Simmons |
 |
USERS: 80
LOCATION: London
''There has been an overall strategy of trageting temp costs at Campbell Hooper which has focused on staff retention, work sharing, personal development and improving the working environment. BigHand Digital Dictation software has been one of the major elements in driving these costs down and has been a tremendous help in making the whole process possible. The great benefit has been that the firm is able to pass on these improved efficiencies directly to clients. Our infrastructure is now more reliable, efficient and productive, and costs less to maintain.'' |
|
|
|
|
| Dolmans |
| Head of IT |
Chris Hope |
 |
USERS: 80
LOCATION: Cardiff
''The rollout itself could not have been easier and the training of users, both fee earners and secretarial staff was simple and quick. The support from BigHand staff was excellent - if only all IT projects were like this!'' |
|
|
|
|
| Freeman Johnson |
| Managing Partner |
Kevin Campbell |
 |
USERS: 50
LOCATION: Darlington
''We came to look at digital dictation to help us control staff overheads and give us organisational flexibility - the potential benefits are obvious. So the issue quickly becomes which system do you select?
There are many deals around, but at the end of the day you cannot afford to risk the continuing productivity of your practice. A lost dictation or network crash could cost your firm thousands so it is a false economy anyway. BigHand software gives you peace of mind.'' |
|
|
|
|
| Gosschalks |
| IT Manager |
Steve Savage |
 |
USERS: 99
LOCATION: Hull
''Never throughout my career have I seen the introduction of a new technology make such an immediate impact and be so warmly accepted by our users as I have with the introduction of BigHand.'' |
|
|
|
|
| IBB Solicitors |
| Senior Support Analyst |
Jamie Leaphard |
 |
USERS: 97
LOCATION: Uxbridge
''We are delighted with the BigHand product and service offering, it just works. The BigHand team offer a professional, friendly and efficient service, and have an outstanding knowledge of systems and how they operate - every IT support persons dream! We very rarely encounter technical issues, however recently we experienced difficulties out of hours, and the support we received from BigHand was outstanding. We had a consultant working with us through the weekend to ensure all issues were resolved and systems were back up and running in the fastest time possible.
The care that we received confirms that BigHand was the right choice for us, and in terms of both support and product, I cannot speak highly enough.'' |
|
|
|
|
| Matthew Arnold & Baldwin |
| Business Manager |
Nick Mercer |
 |
USERS: 86
LOCATION: London, Watford
''BigHand gave us the guarantee of a product and service quality that we were after - and you only need speak to a current BigHand client to appreciate the extent to which they, and their product, are valued.'' |
|
|
|
|
| Morisons Solicitors |
| Systems Manager |
Andrew Getley |
 |
USERS: 81
LOCATION: Edinburgh
''The primary differentiator in favour of BigHand is the direct supply chain, which means that, as developers, they provide us with the expertise, code access and technical input we could not have received elsewhere. It is a great solution. We are delighted.'' |
|
|
|
|
| North Yorkshire Law |
| Administration Manager |
Corrina Gregory |
 |
USERS: 67
LOCATION: Scarborough
''I would certainly recommend BigHand to anyone asking my opinion on companies to use for digital dictation. Right from the get-go I was impressed with all aspects of BigHand. Laith Amiry explained what could be provided and I was very comfortable with his approach. The project team were all great and I would be happy to have any one or all involved in any future projects.'' |
|
|